Frequently Asked Questions
Everything you need to know about shopping with NSF Shop.
How long does shipping take?
Standard shipping typically takes 3 to 5 business days within the continental US. International orders may take 7 to 14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your request.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our specifications for the perfect fit.
Are your materials sustainably sourced?
Yes, NSF Shop is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and low-impact dyes in our seasonal collections.
Can I change or cancel my order?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our customer support team.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.